Shipping policy
Shipping Policy
Thank you for supporting our business! Please review our shipping policy below:
Processing Times
- All orders are processed within 5-7 business days.
- For handmade or custom products, processing times may take longer. If delays occur, we will notify you via email.
Delivery Times
- Please note that delivery times may vary depending on your location and the carrier.
Order Tracking
- Once your order ships, you will receive a tracking number via email so you can monitor its progress.
- You will be able to track your order via Shopify’s “Shop” app
Delivery Locations
- We currently only ship within the United States.
Lost, Delayed, or Damaged Shipments
- We are not responsible for delays caused by shipping carriers. However, if your order is lost or arrives damaged, please contact us at hello@maevecahillart.com within 7 days of delivery.
- For damaged orders, include clear photos and your order number so we can assist you.
Incorrect Address
Please ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
Contact Us
If you have any questions about shipping, please email me at hello@maevecahillart.com